Terms of Service
*Last Updated: 10/7/2026
Welcome to Luxury King Transportation. By accessing our website, submitting a quote request, or using our booking system, you agree to the following terms and conditions.
Use of Site
You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.
Booking & Quotes
Submitting a contact form, quote form, or booking request through our website or embedded Moovs booking system does not guarantee a reservation, availability, or final pricing.
All bookings are subject to review, availability, confirmation, and customer approval of the final quote. A reservation is only confirmed once you approve the quote and Luxury King Transportation confirms availability.
Pricing & Payment
All prices are custom-quoted based on trip details. Pricing may vary based on distance, time, vehicle type, availability, special requests, and other trip requirements.
Payment may be required at the booking request stage or before the ride is confirmed. Payments are typically processed through Square or another approved payment method.
Additional Charges
Additional charges may apply for extra stops, extended time, waiting time, cleaning, damages, last-minute changes, special requests, or other changes that affect the trip.
Cancellation & Refund Policy
Cancellation refunds are based on when Luxury King Transportation receives your cancellation request relative to your scheduled pickup time:
- At least 72 hours (3 days) before pickup: A full refund of the amount paid.
- More than 24 hours but less than 72 hours before pickup: A refund of 50% of the amount paid.
- 24 hours or less before pickup: No refund.
Please contact us through the phone number or email listed on our website to cancel your reservation. Cancellation timing is measured from when we receive your request. Approved refunds will be returned to the original payment method.
No-shows may be charged the full or partial fare. We reserve the right to adjust no-show fees depending on scheduling impact.
Overages & Wait Times
Please be ready at least 5 minutes before your scheduled pickup time. A grace period of 5–10 minutes may be provided. After that, wait time fees may apply.
Passenger Behavior
All passengers must treat the driver and vehicle with respect, follow safety instructions, wear seatbelts when required, and avoid disruptive or unsafe behavior.
Smoking, vaping, illegal substances, weapons, and damaging vehicle property are strictly prohibited. Failure to comply may result in immediate ride termination, no refund, and additional fees.
Drugs & Alcohol
Alcohol is allowed only where legally permitted. Illegal drug use is not allowed under any circumstances. Excessive intoxication may result in ride termination and additional fees.
Cleaning & Damage Policy
The person making the reservation is responsible for excessive cleaning or damage caused by themselves or any passenger in their party.
- Excessive cleaning: Additional charges may apply for conditions requiring cleaning beyond normal use, including vomit, bodily fluids, significant spills, stains, or excessive debris.
- Vehicle damage: Customers are responsible for the reasonable cost of repairing or replacing vehicle components damaged by members of their party, including upholstery, carpeting, fixtures, and equipment.
- Normal use: Routine cleaning and normal wear and tear will not result in additional charges.
Cleaning and damage charges are separate from the transportation fare and will be based on the cleaning, repair, or replacement required. Luxury King Transportation will provide an explanation of any charges and supporting documentation upon request.
Lost Items
Luxury King Transportation is not responsible for lost or forgotten items. If an item is found, we will make a reasonable attempt to return it. Return or delivery fees may apply.
Seating Capacity & Luggage
Passengers may not exceed the vehicle’s seating capacity. Please inform us in advance of large luggage, special accommodations, car seats, accessibility needs, or other important trip details.
We reserve the right to refuse or terminate service if safety rules are violated.
Content
All content on this site, including articles, images, logos, and code, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written permission.
Third-Party Services
We may use third-party services including Google Analytics, reCAPTCHA v3, Moovs, Square, and other approved tools to operate our website, prevent spam, analyze traffic, process booking requests, and manage payments. Please refer to our Privacy Policy for details.
reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
Limitation of Liability
We provide our site, content, and booking request tools "as is" without warranties of any kind. We are not responsible for damages resulting from the use of our site, delayed service, unavailable vehicles, lost items, or circumstances outside our control.
Changes
We may update these terms at any time by posting a new version on this page.
Contact Us
If you have questions about these terms, please contact us through the form. Submitted forms may include your email address, phone number, trip details, and other information you provide.